Registry data
In compliance with the obligations set forth in Law 34/2002, of July 11, on Information Society Services and Electronic Commerce (LSSICE), this document is made available to users with the aim of informing all the users of the website regarding the Terms and Conditions of Use.
Any person who accesses this website assumes the role of user, committing to strict observance and compliance with the provisions set forth herein, as well as any other legal provision that may be applicable.
Sueños Blanditos may modify or update these general conditions in whole or in part, taking into account any changes in current legislation and regulations. Each new version will be effective from the date of its publication. If you do not agree with any change that may occur in the general conditions, you must immediately stop using this Website.
Identification Data
The ownership of the web domain www.suenhosblanditos.com (hereinafter, the “Website”) belongs to Gretel Crespo Alonso (Sueños Blanditos), with NIF 36123398N and address in Vilar, Millarada, 8. Redondela (Pontevedra ). 36815.
The objective of the website is to offer information about crochet, amigurumis, my products, as well as sell them through the same website.
If you need to contact with any question, you can do so through the email address: amigurumis@suenhosblanditos.com
Privacy and data processing
When it is necessary to provide personal data to access certain content or services, Users will guarantee its veracity, accuracy, authenticity and validity. Sueños Blanditos will give said data the corresponding automated processing based on its nature or purpose, under the terms indicated in the Privacy Policy section.
Industrial and Intellectual Property
The User acknowledges and accepts that all content displayed on the Website and especially its source code, structure, designs, photographs, images, videos, audios, texts, logos, icons, buttons, software, trade names, brands or distinctive signs, and/or any other elements inserted on the page, are protected by copyright and other intellectual property rights and are the property of Gretel Crespo Alonso and/or third parties, who have the exclusive right to use them in the economic traffic.
For all these reasons, the User undertakes not to reproduce, copy, distribute, make available or in any other way publicly communicate, transform or modify such content, holding Sueños Blanditos harmless from any claim arising from non-compliance with such obligations.
Sueños Blanditos reserves the right to exercise any legal means or actions in defense of its legitimate intellectual and industrial property rights.
Content Notice
From Sueños Blanditos I make every effort to ensure that the contents of the website are careful and do not contain incorrect information. If an error of this type occurs, I would correct it immediately. Likewise, at all times the necessary means are put in place to ensure that there is no information or content on the Website that includes physical or psychological violence or that may hurt the sensitivity of users in any of its forms or expressions.
Sueños Blanditos does not guarantee that the contents are accurate or error-free or that their use does not infringe the rights of third parties. The good or bad use of this website and its contents is under the responsibility of the user.
The user may use the content of this website only as expressly authorized by Sueños Blanditos.
If I observe that illegal activities are being carried out, or these general conditions are being violated, Sueños Blanditos reserves the right to deny the user access to this website or any part of it, without notification.
Links to other websites
www.suenhosblanditos.com may include links on the website to third-party websites. Sueños Blanditos has not reviewed all third party websites and does not carry out controls over them. Under no circumstances can Sueños Blanditos be held responsible for the contents of these websites or the measures they adopt regarding your privacy or the processing of your personal data.
I recommend that you carefully read the conditions of use and privacy policy of these sites.
Obligations and responsibilities of the website user
The User undertakes to:
- Make appropriate and lawful use of the Website as well as the contents and services, in accordance with:
- the legislation applicable at all times.
- the General Conditions of Use of the Website
- generally accepted morals and good customs and public order.
- Provide yourself with all the means and technical requirements necessary to access the Website.
- Provide yourself with all the means and technical requirements necessary to access the Website.
- Provide truthful information by completing the forms contained on the Website with your personal data and keeping them updated at all times so that they respond, at all times, to the User’s real situation. The User will be solely responsible for any false or inaccurate statements made and for any damage caused to Sueños Blanditos or third parties due to the information provided.
Responsibilities
Continuous access, nor the correct viewing, downloading or use of the elements and information contained on the website that may be prevented, difficult or interrupted by factors or circumstances that are beyond its control, are not guaranteed.
Sueños Blanditos is not responsible for any decisions that may be made as a result of access to the content or information offered. The service may be interrupted, or the relationship with the User may be immediately terminated, if it is detected that use of the Website, or any of the services offered on it, is contrary to these General Conditions of Use. Sueños Blanditos is not responsible for damages, losses, claims or expenses arising from the use of the website. I will only be responsible for eliminating, as soon as possible, the content that may cause such damage, provided that it is notified.
General conditions of sale
Sueños Blanditos offers the sale of its products through www.suenhosblanditos.com only to final consumers. This website is for personal use only.
Final consumer is any natural person who purchases from www.suenhosblanditos.com for purposes other than business, commercial or professional activities. At Sueños Blanditos no order will be attended to that is not made by an end consumer. If you are a company, contact us by email at amigurumis@suenhosblanditos.com
Sueños Blanditos reserves the right to modify the commercial offer of its website at any time (modifications to prices, products, promotions, and other commercial and service conditions). These modifications will not affect purchases already made in any case.
To make a purchase, registration by the user is necessary, with the entry of reliable personal data and definition of a password.
To register, the user can complete the registration form by entering MY ACCOUNT or make a purchase.
After making the first purchase at Sueños Blanditos, an account will be created so that the user can access their downloads whenever they want in My Account > Downloads.
The user can choose and change the password to access their account at any time. Sueños Blanditos does not assume responsibility in the event that it gives said key to third parties.
To make a purchase you must follow the following steps:
- Add the product you like to the cart.
- Review the order.
- Fill in your billing information, read and check the terms and conditions box, and choose your payment method.
- Fill in the necessary details and click Place Order to make the payment.
Sending this purchase form implies your acceptance of the General Conditions, the Privacy Policy, Right of Retraction and all the contents of Sueños Blanditos. If you have any questions or do not agree, do not send the form.
You can choose several payment methods:
- Paypal: provides payment gateway services for purchases made at Sueños Blanditos. The procedure is carried out through Paypal without Sueños Blanditos having access to the client’s bank details at any time, but these are managed entirely by PayPal. If you choose Paypal as a payment method, you must follow the instructions of Paypal itself to complete the payment. You can pay with funds from your Paypal account, if you have one, or with a card.
- Stripe: is a secure payment system with technology and services to accept and remit payments online. Through Link, Stripe manages the data of Sueños Blanditos clients without them going through its server. It will allow you to pay with a credit or debit card.
- Google Pay: is a fast and convenient payment platform with strong security measures that continuously and automatically protects your account and personal information from any threat.
- Upon completing the payment you will be able to download your product from your account on the website or from the link in the email with the order information that you will receive.
Returns & Exchanges
If you have any problems with your purchase, please contact me as soon as possible to try to find a solution.
All products are downloadable digital files in pdf format. Once payment is completed, you have the products at your disposal immediately, without waiting times or shipping costs. Since there are no physical products for sale (no books, no dolls) no exchanges or returns can be made.
However, if you change your mind about the product purchased or the purchase was a mistake, you can request a refund within 14 days from the date of purchase.
Since all products in the store are downloadable digital products, in order to obtain a refund you must meet the following requirements:
- You must not have downloaded or accessed the product.
- You must not have requested specific modifications or customizations to the product.
The refund will be carried out under the terms indicated in the Refund Policy section.
Applicable legislation and competent jurisdiction
The legislation applicable to this website will be Spanish law and the competent jurisdiction to hear any claims that this website raises will be, when there is no rule that requires otherwise, that of the Courts and Tribunals of Redondela.
